Contact Jaiho Win

We're here to help you with any questions, concerns, or assistance you may need. Our dedicated support team is available 24/7 to ensure you have the best possible experience with Jaiho Win.

Get in Touch

Choose the most convenient way to reach us. Whether you prefer email, live chat, or need immediate assistance, we're ready to help.

Live Chat Support

Get instant help through our live chat feature. Our support agents are available around the clock to provide real-time assistance with your gaming questions and technical issues.

Available: 24/7

Response Time: Immediate

Start Live Chat

Email Support

Send us a detailed message and we'll respond within 2 hours during business hours. For complex issues, email support allows us to provide comprehensive assistance.

Email: [email protected]

Response Time: Within 2 hours

Send Email

Technical Support

For technical issues, bugs, or platform-related problems, our technical team provides specialized assistance with high priority support.

Email: [email protected]

Response Time: Within 1 hour

Contact Technical Team

Specialized Support

For specific types of inquiries, we have dedicated support channels to ensure you get the most appropriate assistance.

Account Security

For security-related concerns, unauthorized access, or account protection issues, contact our security team immediately.

Email: [email protected]

Available: 24/7 for urgent matters

Response Time: Immediate for security issues

Contact Security

Business Inquiries

For partnership opportunities, business collaborations, or media inquiries, reach out to our business development team.

Email: [email protected]

Response Time: Within 24 hours

Business Contact

Feedback & Suggestions

We value your feedback and suggestions for improving our platform. Share your ideas with our product development team.

Email: [email protected]

Response Time: Within 48 hours

Send Feedback

Contact Form

Prefer to use our contact form? Fill out the details below and we'll get back to you as soon as possible.

Please enter your full name as it appears on your account
We'll use this email to respond to your inquiry
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Choose the category that best describes your inquiry
Please provide detailed information to help us assist you better

Before You Contact Us

To help us assist you more effectively, please have the following information ready:

  • Your registered email address or username
  • Description of the issue or question
  • Steps you've already tried to resolve the issue
  • Any error messages you've received
  • Your device and browser information (if technical issue)
  • Transaction details (if payment-related)

Response Times

We're committed to providing timely responses to all inquiries:

  • Live Chat: Immediate response
  • Security Issues: Within 1 hour
  • Technical Support: Within 1 hour
  • General Support: Within 2 hours
  • Business Inquiries: Within 24 hours
  • Feedback: Within 48 hours

Office Hours

While our online support is available 24/7, our main office operates during the following hours:

  • Monday - Friday: 9:00 AM - 6:00 PM IST
  • Saturday: 10:00 AM - 4:00 PM IST
  • Sunday: Closed (Online support available)

Emergency Contact

For urgent security matters or account-related emergencies outside of normal business hours, please contact our security team immediately at [email protected].